Privacy Policy

1. Introduction

Ying Sheng ("we", "us", "our") operates the official website. We are committed to protecting and respecting your privacy in compliance with applicable privacy laws, including the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or inquire about our aluminium manufacturing and thermal break assembly services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you request our technical catalog, request quotes, or contact our sales team. This information may include:

• Contact Information: Contact name, business email address, phone number.
• Business Details: Company name, state or region of operation (e.g., NSW, VIC, QLD).
• Product Interest: Specific categories of interest such as aluminium ladders, or thermal break assembly.
• Inquiry Content: Any message or specific design requirements you provide in our contact form.

3. How We Use Your Information

We use the information we collect to provide and improve our services, including to:

• Process and fulfill requests for technical catalogs and spec books.
• Respond to inquiries, send quotes, and discuss customized aluminium engineering specifications.
• Send marketing communications and updates regarding our capabilities (you may opt-out at any time).
• Analyze website usage to enhance site design, navigation, and user experience.
• Comply with legal and regulatory obligations.

4. Information Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. We may disclose your information to trusted third-party service providers (such as hosting, email delivery, or logistics partners) who assist us in operating our business and serving you, provided they agree to keep this information confidential and secure.

5. Data Security

We take reasonable physical, electronic, and managerial measures to secure your personal information against unauthorized access, use, alteration, or disclosure. However, please be aware that no transmission of data over the internet can be guaranteed as 100% secure.

6. Your Rights

You have the right to request access to the personal information we hold about you, request corrections to any inaccuracies, or request the deletion of your personal data. To exercise these rights, please contact us at the email address below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our administration team: